How CargoOS Works
The complete operational flow — from the first customer to reporting — across your courier and cargo operation.
Primary Workflow
The end-to-end flow that powers every shipment through CargoOS.
Customer
Customer profile created with history and balances.
Quote
Generate a quote based on service and pricing.
Pickup
Schedule a pickup with the customer.
Order
Convert the quote into an order.
Package
Register the package with weight and details.
Label
Generate a QR and barcode label.
Scan
Scan the label at each checkpoint.
Warehouse
Receive and store the package.
Container
Assign the package to a container.
Manifest
Generate the container manifest.
Dispatch
Release the shipment to the carrier.
Tracking
Public tracking activates for the customer.
Delivery
Driver completes delivery at destination.
Proof of Delivery
Capture signature and photo as proof.
Payment
Invoice the customer and accept payment.
Reporting
Track volume, revenue, and performance.
Warehouse Workflow
How packages move through the warehouse from intake to dispatch.
Receive
Package arrives at warehouse intake.
Scan
Scan the QR label to register receipt.
Verify
Verify the package details.
Weigh
Confirm the recorded weight.
Photograph
Capture condition photos.
Assign Location
Assign a storage location.
Sort
Sort by destination and priority.
Assign Container
Assign to the target container.
Generate Manifest
Create the container manifest.
Dispatch
Release the shipment.
Customer Communication
The experience your customers follow from quote to review.
Quote Request
Customer requests a quote online.
Pickup Confirmation
Pickup is confirmed with the customer.
Package Received
Package is received into the system.
Tracking Available
Tracking link is shared with the customer.
Status Updates
Automatic updates as the package moves.
Delivery Confirmation
Customer is notified of delivery.
Proof of Delivery
Delivery confirmed with proof.
Review Request
Request a review after delivery.